EAP services directed at employees and their family members
In rapidly changing business and social environments, the pulse of corporate management functions and activities leads to changes of varying degrees at workplaces regardless of their scope. Organizational environments often have a significant impact on employee turnover, morale and organizational performance. Research findings indicate that productivity is a kind of social behavior that is closely related to the mutual attitudes among employees and attitudes toward the company.
In view of the fact that productivity can be defined as a social behavior, HR departments have a basic responsibility for employee productivity.
A rising number of HR departments wish to provide services to employees and their family members through the Employee Assistance Programs (EAP) to achieve the following service goals:
Enhanced understanding of the EAP services by employees and their family members through the provision of diversified internal education. Relevant methods include but are not limited to:
Planning and design of different series of training and development series based on the practical experiences of consultants to strengthen the personnel management skills of supervisors' and enhance employees' coping abilities at work/ among family
Download the new EAP keynote lectures and courses (only Chinese versions are available)
Comprehensive telephone assessment of personal issues affecting employees and their family members to facilitate the provision of adequate follow-up action plans and solutions, and thereby assist the employees and their family members in the solution of problems:
Provision of quarterly service reports to give the supervisors and HR units a better understanding of employee usage conditions without infringing on their privacy rights. The report contents include the following: